What followed was a comprehensive on-line interview: What will you be using the website for? Personal, Business, Sales, Service, Do you have your own images, What colors do you like, How many pages of content will you need, etc., etc., etc. I was quite impressed. Following the online interview, a rep made an appointment for the following week for a telephone interview with a member of the Dream Design Team. Impressive. And, not unlike the Cable Company, the appointment was made for "next Tuesday between the hours of 11 and 2".